Last updated: 24.06.2026
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the SpectraEYE website (the "Service") operated by us. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of the terms, then you may not access the Service.
# SpectraEYE Terms of Service #
Last updated: PLACEHOLDER_effective_date
These Terms of Service govern access to and use of the SpectraEYE website, public pages, documentation, newsletter, campaign emails, contact forms, and live support chat.
This document is an implementation-ready draft and should receive final legal review before production publication.
## 1. Operator
Operator: PLACEHOLDER_company_name
Registration number: PLACEHOLDER_registration_number
Address: PLACEHOLDER_address
Country: PLACEHOLDER_country
Representative: PLACEHOLDER_representative
General contact: contact@spectraeye.app
Privacy contact: privacy@spectraeye.app
## 2. Acceptance
By accessing or using SpectraEYE, you agree to these Terms. If you do not agree, do not use the website or related services.
## 3. Informational website
SpectraEYE public pages may include product descriptions, documentation, news, updates, games, contact forms, support chat, and newsletter/campaign functionality. Product details may change over time.
## 4. Acceptable use
You agree not to:
- misuse, attack, disrupt, overload, or reverse engineer the service;
- submit unlawful, harmful, abusive, or misleading content;
- upload malware, scripts, credential dumps, or prohibited files;
- attempt unauthorized access to admin or backend systems;
- interfere with security, rate limits, monitoring, or audit controls;
- use the service in violation of applicable law.
## 5. Contact forms and support chat
When you submit contact or support chat messages, you are responsible for the accuracy and legality of the content you provide. Do not submit sensitive personal data. Attachments may be retained for up to 1 year unless a longer period is required for legal, security, or dispute reasons.
## 6. Newsletter and campaign emails
If you subscribe to newsletters or campaign communications, you may unsubscribe at any time. Email delivery and inbound parse are processed through SendGrid.
## 7. Privacy and cookies
Use of personal data is described in the Privacy Policy, GDPR Notice, Data Protection page, and Cookie Settings. Optional analytics, marketing/communications, functional preferences, and support chat categories are controlled through the consent manager.
## 8. Intellectual property
Unless otherwise stated, the website, branding, text, UI, graphics, software, documentation, and related materials are owned by or licensed to SpectraEYE. You may not copy, modify, distribute, or exploit them without permission except as allowed by law.
## 9. Third-party services
SpectraEYE may use third-party processors or providers, including SendGrid for email delivery and inbound parse. Third-party links or embedded resources may be governed by their own terms.
## 10. No warranties
SpectraEYE is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted, error-free, or fully secure operation. Public product and documentation information may change.
## 11. Limitation of liability
To the maximum extent permitted by law, SpectraEYE and PLACEHOLDER_company_name are not liable for indirect, incidental, consequential, special, punitive, or loss-of-profit damages arising from use of the website or related services.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
## 12. Changes
We may update these Terms when the website, product, legal requirements, or business details change. Continued use after publication of updated Terms means you accept the updated Terms.
## 13. Governing law
These Terms are governed by the laws of PLACEHOLDER_country unless mandatory consumer protection or local law provides otherwise.
## 14. Contact
Questions about these Terms may be sent to contact@spectraeye.app. Privacy requests should be sent to privacy@spectraeye.app.
## 15. Reference materials
These Terms were prepared together with the SpectraEYE privacy, cookie, GDPR, and data protection drafts. The references below support the privacy, cookie, processor, communications, international-user, and third-party-service sections that interact with these Terms. They are not legal advice and do not replace final legal review before production publication.
- Regulation (EU) 2016/679 (General Data Protection Regulation), official EUR-Lex text: https://eur-lex.europa.eu/eli/reg/2016/679/oj
- Directive 2002/58/EC (ePrivacy Directive), official EUR-Lex text: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32002L0058
- European Commission, data protection rules for business and organisations: https://commission.europa.eu/law/law-topic/data-protection/rules-business-and-organisations_en
- European Commission, Standard Contractual Clauses for international data transfers: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en
- Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP): https://www.dataprotection.ro/
- UK Information Commissioner's Office, UK GDPR guidance and resources: https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/
- California Department of Justice, CCPA information: https://oag.ca.gov/privacy/ccpa
- Twilio Terms of Service, relevant to SendGrid/Twilio service usage: https://www.twilio.com/en-us/legal/tos
- Twilio Data Protection Addendum, relevant to SendGrid email processing: https://www.twilio.com/en-us/legal/data-protection-addendum